​​​​​1. GENERAL TERMS

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• Curb & sweeping cleaning contracts are monthly with automatic renewals unless canceled 7 days before the next billing cycle.

• Snow season runs from October 1 – March 31 and does not auto-renew.

• All services are subject to weather, NYC sanitation law, and operational safety.

 

 

2. CURB & SWEEPING TERMS

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• Nightly curb service occurs typically between 6 PM–12 AM, 1–3x/week, aligned with NYC trash pickup.

• Includes:

  • Sweeping of sidewalk, stairs, and front yard

  • Bagging of up to 12 trash and 8 recycling bags (under 50 lbs each)

  • Up to 2 leaf bags during fall

• Service is canceled during storms or on federal holiday eves/days.

• Extra charges apply for large bins, appliances, wood, or tenant move-outs.

• Recycling add-on: If opted in, you must place recycling in clear bags. No separation of garbage bags.

• Signage required if your property lacks a visible address. Errors due to misidentification won’t be credited.

 

 

3. SNOW SERVICE TERMS (Residential & Commercial)

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• Priority Clients pay a membership and discounted per-incident rate. You are automatically scheduled for snow removal when 3 forecasts predict >2" snow with >30% chance, 48+ hours in advance. You may opt-in to have any snow threat cleared.

• One-Time Clients are cleared manually within 24 hrs of storm end.

• Clearing Includes: 4-ft sidewalk path, gate paths, and steps (unless snow placement is restricted).

• Pretreating/De-icing: Additional charge. Applied based on forecasted ice risk.

• Signage: We recommend placing a Foot Soldiers plaque to ensure accurate service. Errors due to missing signage are not credited.

• Cancellation: Cancel before dispatch = no fee. After dispatch = Trip Charge applies.

• Liability: We are a third-party contractor. You are legally responsible for sidewalk compliance unless we fail to perform service.

• NYC Law: Requires snow removal within 4 hours of storm end (7 AM–9 PM). Our timing may exceed this, but enrollment proof may help contest violations.

• Referral Reward: Refer a new snow client = 50% off one job. Refer a recurring cleaning client = $100 credit (after signup and payment).

 

 

4. PAYMENTS, BILLING & FEES

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• Snow payments auto-deducted after each service

• Cleaning payments due by the 8th of each month

• Accepted methods: Debit, ACH, money order, or cash

• Failed payments may lead to suspended service and late fees (5% per month)

• No refunds. Service credits issued only for verified missed services (excluding weather cancellations)

 

 

5. PHOTO CONSENT

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We may take before-and-after photos for proof of service, training, and marketing. To opt out of public use, email services@myfootsoldiers.com.

 

 

6. TICKET SUPPORT & CREDITS

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If a sanitation ticket is issued for:

• Recycling mix-up: We provide proof if you opted into our sorting service.

• Dirty sidewalk: We'll provide photos of last visit. If no proof, we credit the ticket.

• Trash/recycling out wrong day: Same policy applies.

• You must notify us within 15 days of ticket date. We’ll credit you only if (a) it was our service day, and (b) you plead not guilty and show proof.

 

 

7. CANCELLATION & TERMINATION

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• Curb plans auto-renew monthly unless canceled 7 days prior

• Snow plans do not auto-renew

• You may cancel any plan by text, email, or certified mail

 

 

9. CONTACT & COMMUNICATION

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• Text: (917) 994-9369 (preferred)

• Email: services@myfootsoldiers.com

• Mail: Foot Soldiers, 12 Park Street, Suite 238, Brooklyn, NY 11206

 

 

10. ADDITIONAL SERVICES

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We offer a growing list of year-round services, including:

• Hallway Sweeping (multi-unit residential buildings)

• Garbage Bin Return Service

 

 

11. TRADEMARKS & COPYRIGHTS

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All trademarks, logos, content, and service marks on this site are the property of Foot Soldiers or used with permission. You may not reproduce or use them without written consent, except for one personal, non-commercial copy of the terms for reference.

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12. ERRORS, INACCURACIES & OMISSIONS

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Occasionally, there may be errors, pricing changes, or updates that are not yet reflected on the site. We reserve the right to correct, update, or cancel information without prior notice, even after a service is booked.

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13. 30-DAY RISK-FREE GUARANTEE (SWEEPING SERVICES ONLY)

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If you're unsatisfied with our sweeping or trash removal services within 30 days of starting, you may cancel and receive a refund—excluding any nonrefundable snow deposits or fees already incurred. This does not apply to snow services or one-time cleanups.

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14. LEGAL & MISCELLANEOUS

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• Governed by laws of the State and City of New York

• Contracts may be updated to stay compliant with sanitation and snow removal laws

• If any part of this agreement is found unenforceable, the rest remains in effect

• Garbage & Recycling Bin Cleaning

• Other seasonal or compliance add-ons may be available

Contact us to learn more or request a custom quote for your property.

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15. PRIVACY POLICY & COMMUNICATION CONSENT

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1. Privacy Policy

 

Foot Soldiers, LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, sign up for services, or engage with our advertisements.

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Information We Collect:

 

• Name, email address, phone number, address, and other contact information you provide through forms or inquiries.

• Information automatically collected through website analytics tools (e.g., IP address, browser type, device data).

 

How We Use Your Information:

 

To provide and manage snow removal and related services.

To respond to your inquiries and customer service needs.

To send service updates, appointment confirmations, promotional offers, and alerts.

For internal business purposes such as improving services and website experience.

 

We will never sell or rent your personal data to third parties.

 

Data Security:We implement appropriate technical and organizational measures to protect your personal data. While no system is 100% secure, we work to safeguard your information against unauthorized access, alteration, or misuse.

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2. Consent to Receive Text and Email Communications

By submitting your information through our website, advertisements, lead forms, or any communication platform, you expressly consent to receive:

 

• Text messages (SMS)

• Emails

• regarding service reminders, scheduling, promotional offers, and company updates.

 

Message frequency may vary. Standard messaging and data rates may apply. You may opt out at any time by:

 

Replying “STOP” to any text message.

Clicking “Unsubscribe” at the bottom of any email.

 

3. Your Rights and ChoicesYou may contact us at any time to:Request access to or correction of your personal data.Ask for deletion of your data (where legally permitted).Withdraw consent for marketing communications.For privacy-related requests, please email us at services@myfootsoldiers.com

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SWEEPING ONLY & CURB SERVICE

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NOW, THEREFORE, in consideration of the mutual covenants herein created, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows:

 

CURB SUBSCRIPTION DETAILS & AND HOLIDAY CANCELLATION. If a cleaning plan is selected, during the Term of this Agreement, FOOT SOLDIERS will perform sweeping of litter removal from the Property's sidewalk, front entrance stairway(s), and front yard and stairways (the "Services") at the Property typically during the hours of 8:00 PM and 2:00 AM up to THREE DAYS PER WEEK (the day before NYC sanitation collection); provided that (x) FOOT SOLDIERS will not provide the Services on the eve or day of a federally recognized holiday (including New Year's Eve/Day, Martin Luther King Jr. Day/Eve, President's Day Eve, Easter Sunday, Memorial Day Eve, Juneteenth Day/Eve, Independence Day/Eve, Labor Day Eve/Day, Indigenous People/Columbus Eve, Election Day Eve (in election years), Veteran's Day Eve, Thanksgiving Eve/Day, Christmas Eve/Day). During regular service days for CURB clients, trash and recycling removal will be handled as follows:

 

(i) up to a maximum of twelve (12) bags of garbage per location per service day (provided that such waste must be in garbage bags and the filled garbage bags must weigh less than 50 pounds each);

 

(ii) up to a maximum of eight (8) bags of recycling per location per service day (provided that such recycling must be in recycling bags, the filled recycling bags must weigh less than 50 pounds each, and the recycling must be in recycling bags separate from the garbage (If OWNER opts in for Recycling Separation add on, FOOT SOLDIERS will not separate the recycling placed in household garbage bags, FOOT SOLDIERS will sort only incorrect recycling in recycling bags)), in each case from the area on the Property where the garbage/recycling cans are generally located to the curb of the Property; placement of up to eight (8) new garbage and four (4) new recycling bags provided by FOOT SOLDIERS in OWNER's garbage bins; and up to a maximum of two (2) bags of leaves per location per service day (other than trace amounts as determined by FOOT SOLDIERS) from the front yard of the Property during the autumn season. 

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(iii) we provide bags for standard bins that are 50 gallons and smaller. Larger bins will incur additional monthly fees. 

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(iv) large items, wood with nails, appliances, beds, and tenant moveouts have additional service charges to manage NYC sanitation compliance-related issues.

 

WEATHER & SAFETY CANCELLATION. Notwithstanding any provision of this Agreement to the contrary, (A) FOOT SOLDIERS may at any time and without notice to OWNER, cancel any of the Services for any given day if FOOT SOLDIERS reasonably determines in its sole discretion that, due to inclement weather or any other potentially hazardous condition, it would be unsafe to perform the Services on such day, and (B) if it is snowing on any day the Services are to be performed, then FOOT SOLDIERS may cancel the Services to provide efficient snow removal to our members. OWNER acknowledges and agrees that if FOOT SOLDIERS cancels or postpones any of the Services or Additional Services according to this paragraph, OWNER shall not be entitled to any refund or credit.

 

SERVICE CANCELLATION. OWNER or FOOT SOLDIERS may cancel this Agreement at the end of the Initial Period (as defined below) or any Renewal Period (as specified below).

 

TERM. The Term of SUBSCRIPTION Agreements shall run from the Effective Date to the date that is 30 calendar days after the Effective Date (the "Initial Period"). This Agreement shall automatically renew after the Initial Period for successive 30 calendar day periods (each, a "Renewal Period") unless at least seven (7) calendar days before the end of the Initial Period or any successive Renewal Period, as applicable, either party provides the other with written notice of its intention to terminate this Agreement. All other Agreement terms should be listed on the invoice for the particular Service. 

 

PAYMENTS. OWNER will pay to FOOT SOLDIERS MONTHLY subscription fees, or pay per service fees, NYC sales tax, via direct debit, bank draft, check (see SCHEDULE 1 for failed payment fees), money order, or cash, at least three (3) calendar days before the Effective Date or the first day of any successive Renewal Period, as applicable; provided, that in the case of an Initial Period or Renewal Period that is 30 calendar days in length, all payments must be made by direct debit. FOOT SOLDIERS reserves the right to increase the Service Fees with at least 30 days' notice from FOOT SOLDIERS. FOOT SOLDIERS shall provide no refunds except where solely due to FOOT SOLDIERS billing errors. Service credits are provided for Services concerning missed service days (other than those service days due to Weather and safety Cancellation as discussed above) or tickets that FOOT SOLDIERS are responsible for as discussed below.​

 

PAYMENT DATE. All subscription payments are due on the 8th day of each month. Additional services are billed after they have been completed.

 

LATE FEE. Without limiting the generality of the preceding provisions of this Section, if any payment due on a Payment Date is not received in full on or before the Payment Date, the OWNER shall pay to FOOT SOLDIERS, immediately and without demand, a late payment charge, for each month during which such payment delinquency exists, equal to five percent (5%) of such amount ("Late Fees") to defray the expenses incurred by FOOT SOLDIERS in handling and processing such delinquent Payment and to compensate FOOT SOLDIERS for the loss of use of such outstanding Payment.

 

VISITS. OWNER signs up for either a one-time service, once, twice, or three times a week recurrence. 

 

ACCESS. OWNER hereby grants to FOOT SOLDIERS the right to enter all common areas of the Service Property solely to perform the Services described in the SUBSCRIPTION DETAILS of this Agreement.

 

ACCESS AREA. OWNER acknowledges and agrees that the Services shall be limited to the outside areas of the Property (including, without limitation, the pathway and stairs leading to the Property and any stoops, lawns, driveways, and exterior facades of any building(s), dwelling(s) and/or any garage area(s) on the Property). This Agreement is not intended to give FOOT SOLDIERS the right to access the interior of any building(s), dwelling(s), and/or any garage area(s) on the Property unless otherwise agreed to by OWNER.

 

INDEMNITY & TICKETS. OWNER and its representatives shall indemnify, defend and hold harmless FOOT SOLDIERS and its directors, staff, employees, volunteers and/or agents from and against all claims, damages, losses, liabilities, costs and expenses (including, without limitation, chipped, scratched or damaged staircases and cement from ice removal, claims, suits,  reasonable attorneys' fees and all fines, tickets, or other fees incurred in connection with the provision of the Services) resulting from, arising out of or in connection with FOOT SOLDIERS' access to the Property for the purposes of providing the Services described herein, including injuries to any person present on the Property at any time resulting from the presence of Snow, ice or any other meteorological condition, regardless of whether FOOT SOLDIERS fails to perform the Services contemplated herein in whole or in part, for any reason; however OWNER may be able to receive a service credit for the following types of tickets if FOOT SOLDIERS failed to provide proper services. OWNER is responsible for any court or payment proceedings related to their enrolled Property (s):

 

If OWNER has the Recycling Separation add-on and received a ticket for failing to separate the recycling properly, FOOT SOLDIERS will provide a photo of the recycling on the most recent day(s) Services were performed for the OWNER to aid the OWNER as evidence in court or through the mail or online defense. If FOOT SOLDIERS cannot provide such proof, then FOOT SOLDIERS will credit the OWNER's account for the original amount of the ticket, provided that if the OWNER does not inform FOOT SOLDIERS of the ticket within 15 days of the issued date of the ticket, FOOT SOLDIERS will not credit OWNER for the ticket. If OWNER receives a ticket for a Dirty or Littered Sidewalk, FOOT SOLDIERS will provide a photo of the sidewalk on the most recent day(s) Services were performed for the OWNER to aid the OWNER as evidence in court or through the mail. If FOOT SOLDIERS cannot provide such proof, then FOOT SOLDIERS will credit the OWNER's account for the original amount of the ticket, provided that (a) if the OWNER was issued the ticket on a non-service day or before FOOT SOLDIERS' scheduled service time, in each case, as set forth on SCHEDULE 1, FOOT SOLDIERS will not credit OWNER for the ticket, and (b) if the OWNER does not inform FOOT SOLDIERS of the ticket within 15 days of the issued date of the ticket, FOOT SOLDIERS will not credit OWNER for the ticket.

 

If OWNER receives a ticket for trash/recycling out on a wrong day, FOOT SOLDIERS will provide a photo of the trash/recycling area on the most recent day(s) Services were performed for the OWNER to aid the OWNER as evidence in court or through the mail or online through ECB. If FOOT SOLDIERS cannot provide such proof, then FOOT SOLDIERS will credit the OWNER's account for the original amount of the ticket, provided that (a) if the OWNER was issued the ticket on a non-service day or before FOOT SOLDIERS' scheduled service time, in each case, as set forth on Schedule 1, FOOT SOLDIERS will not reimburse OWNER for the ticket, and (b) if the OWNER does not inform FOOT SOLDIERS of the ticket within 15 days of the issued date of the ticket, FOOT SOLDIERS will not credit OWNER for the ticket.

 

In all of the above situations, when FOOT SOLDIERS have photo evidence, OWNER must plead not guilty and use the photos in their defense. FOOT SOLDIERS must receive a copy of the ruling to credit OWNER's account. 

 

SIGNAGE. Many properties in the area where we Service do not have visibly listed street address numbers. OWNER agrees to allow FOOT SOLDIERS' staff members to place a tasteful community plaque five (5) inches high by eighteen (18) inches wide in a reasonably visible area of the front yard to aid workers in identifying OWNER's properties. Clients without signage risk missing a service day due to the possible completion of a neighbor's Property in error. 

 

NOTICES. All notices and formal communications that either party may give to the other under or in connection with this Agreement shall be deemed duly given if in writing and sent by email transmission. Other acceptable forms of communication include (a) personal delivery, (b) facsimile transmission, (c) certified mail, return receipt requested, or (d) text message to 718.684.1014 or (917) 994-9369; in each case, to the parties hereto at the addresses, facsimile numbers, or email addresses, as applicable, set forth in the preamble hereto and signature blocks hereof. All such notices and communications will be deemed given if delivered personally, upon delivery; if delivered by certified mail, upon the earlier of the third business day following mailing and receipt; or if delivered by email transmission, upon sending.

 

GOVERNING LAW. This Agreement shall be governed by the laws of the State of New York without regard to any principles of conflicts of law. 

 

AMENDMENT/MODIFICATION. This Agreement may not be modified or amended, except according to a writing signed by both OWNER and FOOT SOLDIERS. Notwithstanding the preceding, FOOT SOLDIERS may alter or amend this Agreement at any time and add or remove Services at any time to comply with laws relating to Snow, ice, and refuse removal as promulgated by the State Sanitation Department, provided that in the event such modification or amendment (each, an "Alteration") materially and adversely affects the rights of OWNER as described herein, OWNER may request in writing that FOOT SOLDIERS rescind such Alteration. If FOOT SOLDIERS determines, in its sole discretion, that such Alteration will materially and adversely affect OWNER's rights according to this Agreement, FOOT SOLDIERS will rescind such Alteration or terminate this Agreement at its option.

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MODIFICATIONS TO THE SERVICE AND PRICES. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension or

discontinuance of the Service.

 

MISCELLANEOUS. This Agreement contains the entire Agreement and understanding between the parties regarding the subject matter hereof and merges and supersedes all prior discussions, agreements, and understandings concerning the subject matter. This Agreement may be executed in any number of counterparts, which shall together evidence a single agreement. Delivery of an executed counterpart of a signature page of this Agreement by facsimile or transmitted electronically in a Tagged Image Format File ("TIFF"), Portable Document Format ("PDF"), or other electronic format sent by electronic mail shall be effective as delivery of a manually executed counterpart of this Agreement. This Agreement shall become effective when it shall have been executed by each party hereto. This Agreement shall inure to the benefit of and bind OWNER and FOOT SOLDIERS and their respective successors and assigns. OWNER shall reasonably cooperate with FOOT SOLDIERS in connection with the Services. If any part of this Agreement is declared unenforceable, all other provisions of this Agreement shall remain enforceable.

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SNOW SERVICE

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TERMS & CONDITIONS SUMMARY Applicable to Residential and Commercial Snow Services – 2025/26

The following summarizes the key terms of your snow service agreement with Foot Soldiers. Full contract terms, will be sent after you submit an inquiry . Please refer to the full contract for complete details. By approving the agreement or submitting payment, you agree to the following:

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1. TERM

   1. Service runs from October 1, 2025 to March 31, 2026.

   2. Contracts do not auto-renew.

2. SERVICE TYPES

   1. Priority Clients: Enrolled for automatic service all season. Pay a membership + discounted per-incident fee.

   2. One-Time Clients: Request service one storm at a time. No membership required.

3. SERVICE TRIGGER (PRIORITY)

   1. We dispatch when 3 forecasts show >2" snow with >30% chance, at least 48 hours before the storm.

   2. You may request written approval to remove the threshold and be serviced for any forecast.

4. SNOW CLEARING SCOPE

   1. Sidewalk paths, steps, and gate access cleared based on size and accessibility.

   2. If you restrict snow placement, we clear a 4-ft path only.

5. SERVICE TIMING

   1. Snow ending 7 AM–5 PM: Cleared within 6 hours

   2. Snow ending 5 PM–9 PM: Cleared within 14 hours

   3. Snow ending 9 PM–7 AM: Cleared by early afternoon

   4. <2" Snow: Cleared only if freezing hazard is forecasted

6. PRICING & PAYMENTS

   1. Fees vary by property size. View full pricing on your contract or at myfootsoldiers.com/services.

   2. Payments auto-deducted after service.

   3. Failed payments may delay service.

7. PRETREATING & DE-ICING

   1. Anti-icing before storms under 2". De-icing if ice or freezing follows snowfall.

   2. Additional charge applies for each.

8. SIGNAGE & SERVICE ACCURACY

   1. We recommend placing a Foot Soldiers address plaque. Without signage, you accept responsibility for service errors.

9. COMMUNICATION

   1. Preferred contact: Text 917-994-9369 (reply within 4 business hours)

   2. Email: services@myfootsoldiers.com (reply within 48 business hours)

10. CANCELLATION & TRIP FEES

    1. Cancel before dispatch = no fee.

    2. Cancel after dispatch or if job is already done = Trip Charge applies.

11. LIABILITY

    1. We are a third-party contractor. Property owners remain legally responsible for snow law compliance.

12. NYC LAW

    1. NYC law requires sidewalks cleared within 4 hours of snowfall ending.

    2. Our service timing may exceed that; proof of service enrollment may assist in avoiding fines.

13. REFERRAL REWARDS

    1. Refer a client who signs up:

    2. Snow service = 50% off one job

    3. Maintenance service = $100 credit​

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